Privacy Policy
**Privacy Policy for Astraluxnova.com
Last updated: [09/03/2026]
🌙 1. Introduction
Welcome to Astraluxnova.com. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.
By using our website, services, or submitting information to us, you agree to the practices described in this policy.
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🔮 2. Information We Collect
2.1 Information You Provide Directly
We may collect:
- Name or username
- Email address
- Payment information (processed securely by third‑party payment providers; we do not store card details)
- Messages or questions you submit
- Details you share during tarot readings (e.g., topics, concerns, preferences)
2.2 Automatically Collected Information
When you visit our site, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Cookies and similar tracking technologies
2.3 Sensitive Information
Tarot readings can involve personal or emotional topics. Any sensitive information you choose to share is handled with confidentiality and used only to provide your reading or service.
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🔐 3. How We Use Your Information
We use your information to:
- Provide tarot readings and related services
- Personalize your experience
- Process payments and manage orders
- Respond to messages or customer support requests
- Improve our website and offerings
- Send optional newsletters, updates, or promotional content (only with your consent)
- Maintain security and prevent fraud
We never sell your personal information.
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🌟 4. Legal Bases for Processing (UK & EU Users)
If you are located in the UK or EU, we process your data under one or more of the following legal bases:
- Consent
- Performance of a contract
- Legitimate interests
- Compliance with legal obligations
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🧿 5. Sharing Your Information
We may share your information with:
- Service providers (e.g., payment processors, email platforms, analytics tools)
- Legal authorities if required by law
- Website hosting providers
We do not share your reading content or personal insights with third parties unless legally required.
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🍪 6. Cookies and Tracking Technologies
We use cookies to:
- Improve site performance
- Understand visitor behaviour
- Enable essential site features
You can manage or disable cookies through your browser settings.
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🌐 7. International Data Transfers
If you are outside the country where our servers are located, your information may be transferred internationally. We take steps to ensure your data is protected in accordance with applicable laws.
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🧘 8. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Withdraw consent
- Object to certain processing
- Request data portability
To exercise these rights, contact us at [enquires@astraluxnova.com].
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🛡️ 9. Data Security
We use reasonable technical and organisational measures to protect your information. However, no online service is completely secure, so we cannot guarantee absolute protection.
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📦 10. Data Retention
We keep your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Maintain business records
You may request deletion at any time.
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📧 11. Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from children. If you believe a child has provided information, please contact us so we can delete it.
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✉️ 12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, you can reach us at:
Email: enquires@astraluxnova.com
Website: astraluxnova.com
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🔁 13. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version